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What makes Riva Smart different from other smart home companies in India?
Riva Smart specializes in wireless automation technologies specifically tailored for Indian homes and climate conditions. Unlike international brands, our solutions are designed considering Indian voltage fluctuations, weather conditions, and lifestyle needs. We focus on Matter, Zigbee, and Thread protocols for future-proof compatibility, and provide local technical support with same-day service in Bengaluru.
Do I need to replace my existing electrical wiring for smart home installation?
No, absolutely not! Riva Smart solutions are designed for easy retrofitting in existing homes. Our wireless systems work with your current electrical setup. Smart switches, sensors, and controllers can be installed without major renovation. Most installations are completed within 1-3 days with minimal disruption to your daily routine.
What happens if my internet goes down? Will my smart home stop working?
Basic automation continues to work! While cloud features and remote access require internet, local automation scenes, scheduled routines, and manual controls function normally. Our systems use local processing through hubs like Aqara, ensuring your lights, security, and essential automations keep working even during internet outages.
Are Riva Smart products compatible with my existing Alexa/Google devices?
Yes, full compatibility! All Riva Smart products work seamlessly with Amazon Alexa, Google Assistant, and Apple HomeKit. You can control your smart home using voice commands through your existing devices. We ensure cross-platform compatibility so you’re not locked into a single ecosystem.
What kind of ongoing maintenance do smart home systems require?
Minimal maintenance! Our systems are designed for reliability. Regular updates are automatic, and most components have 2+ years of battery life. We provide remote troubleshooting and firmware updates. For hardware issues, our support team can diagnose problems remotely and schedule on-site visits if needed, all covered under warranty.
How secure are Riva Smart systems against hacking?
Enterprise-grade security! We use 128-bit encryption, local processing, and secure cloud connections. All data is encrypted end-to-end, and we don’t store personal information on servers. Regular security updates protect against new threats. Your privacy and security are our top priorities.